Advice & Support

Firstly, a big thank all the parents and carers who are continuing to support children to do their school work at home. We know this can be challenging. We have created this page to draw together advice and support that is available to you. We will add to this regularly as more information reaches us.

This Department for Education video offers some handy tips to support parents with remote learning:

Click to access this article:

Five Ways to Wellbeing

Supporting children during Coronavirus school closures

Published by Gloucestershire Education Psychology Service:

Expect things to feel a little more stressed

  • It unusual for families to spend extended time in close proximity to each other and it may be stressful at times.

Try to have a routine

  • Routines and predictability can lower stress levels. We all like to know what is going to happen during a day and children are no different. Perhaps create a daily routine together so that there is some consistency.

It’s OK if the routine wobbles

  • Homes just aren’t as structured as schools are and so it’s normal for the routine to slip a bit. If creating and sticking to routine is causing more stress than it’s worth, then its OK to be more free flow.

Don’t try to replicate school

  • Home is home, school is school. It would be unrealistic to try to recreate a whole school timetable at home. Most children and young people will not want to do this and pushing this is likely to lead to tension and conflict.
  • If children are working at home, try to keep work in one place
  • It’s important to have a home-work boundary. Is there a specific place where children can do their work and then keep it safe? If there isn’t a specific space, then perhaps encourage children to mark that work has finished e.g. tidying up and dancing to a song!

Help children communicate with their friends

  • Use Skype groups calls or WhatsApp.

Limit access to constant news streams

  • It can be tempting to have the news on the TV, Radio or Social Media all the time but such a barrage of information can be stressful for children. Set yourself times to catch up with the news, and then you can share the key points and highlights with children.

Need to talk to someone?

The Family Information Service: Gloucestershire Parenting Support Line – 0800 542 02 02.

We offer a free confidential advice line providing guidance and emotional support on any aspect of parenting and family life. Many families may be finding current circumstances difficult and worrying.  Whilst having more time together as a family can be a pleasure, the additional pressures of home schooling, managing your child’s anxiety and not seeing friends and loved ones is a challenge for us all.

We can help you….

  • We have time to listen to you.  Let us know what is going on for you and what is causing you concern.  No worry is too small or too big for us to support you with.
  • Once we fully understand your concerns we can think through together how you and your family can overcome your problems.  This may involve us recommending someone else to help you, we may help you access useful websites or resources or we might agree together some practical approaches you can try and call you back to see how you got on.
  • Unfortunately we are not able to offer legal, financial or medical advice but can always put you in touch with someone who can.

How to contact us….

Our service is available Mon – Fri, 9am – 8pm and on Saturdays 10am – 6pm

  • Call us free of charge on 0800 542 02 02.  If we can’t answer straight away please leave a message and we will call you back.
  • Email us at   and we will respond to you the same working day.
  • Find us on Facebook –just search for Family Information Service – Gloucestershire and leave us a message.
  • Use this directory to look for lots of useful hints, tips and support, simply type in the keyword of a subject you are looking for.


Our contact with you is confidential unless you give us permission to share information with someone else.  However, in extreme circumstances such as if the health, safety or welfare of you or someone you tell us about is at significant risk we may need to share.  If we need to do this we would always try to speak with you first.

Books to help

There are also some great books to help support conversations between adults and children about the continued crisis:

A nice article in the Irish Independent newspaper – The Little Things Count: